Getting Unstuck Fast
Quick checks and common fixes for issues that can usually be resolved in a few minutes.
Articles
- Project automation didn't run for an earlier event
- Add a module automation failed
- Update a data field automation failed
- Project automation didn't run after another automation's change
- CRM update failed: mapped fields not found
- Testing & Debugging Automations
- CRM update failed: integration user can't edit the field
- CRM update failed: no CRM record selected
- Project automation succeeded, but a CRM field didn't change
- Change task data automation failed
- Troubleshooting Workflow Project Automation Errors
- Webhook automation succeeded, but nothing arrived
- Webhook automation failed: webhook off or deleted
- Allowlist OnRamp Notifications and Emails
- CRM update failed: CRM connection needs reconnecting
- Troubleshooting Blank or Broken Merge Fields
- CRM update failed: the CRM rejected the value
- Files didn't upload to Salesforce from a project automation
- Project automation didn't run: the event doesn't match the trigger
- Project automation didn't run: the answer or value didn't match
- Troubleshooting Project Automations